09-13-2023 09:38 PM
Been using the setup for a year without any issue. Few days ago, Nest app notification started to go off through out the day warning about temperature sensor offline (all 3, ding, ding, ding!).
What I tried so far
- Restarted main thermostat
- Checked battery level of all 3 sensors (all fine)
- Checked Wifi connection (connecting to Google Wifi and fine)
- Checked power source of thermostat (C connection and fine)
- Brought sensors within a few feet from the thermostat ( no difference)
- Tested connectivity between sensors and thermostat (all 3 fine)
Only remaining thing that I haven't tried is the full factory reset.
Help!!!
09-17-2023 12:18 PM
Hi richardx,
Thanks for reaching out and for being a step ahead of us. Ensure that your Nest Thermostat has fine power readings by going to Settings > Technical Info > Power. Your thermostat should at least have 3.7 V above battery level.
Give these steps a whirl:
Please let me know how it goes.
Best,
Jenelyn