Nest Thermostat 4th Generation blinking flame

[darlajane]

My heater is not coming on and there is a blinking flame with "heating" next to it.  Any suggestions?

[EdwardT]

Hi darlajane,

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this and I have a few questions:

• When did the issue start?
• How is your Nest Thermostat wired?
• What is the power reading of your Nest Thermostat?

Thanks,

Edward

[EdwardT]

Hi darlajane,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.

Thanks,

Edward

[EdwardT]

Hi darlajane,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward