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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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New issues Nest Thermostat

I have lived at this house for 2 years and never had an issue with my thermostat until today i realized it had lost power for the last few days.This is the wiring setup did i do something wrong when i installed it?  

Screenshot_20230121-090456_Nest.jpg Screenshot_20230121-084445_Gallery.jpg

Home Report not received for 2 months

Received my emails each since June through November. Since then nothingYes, in my nest app under Notifications, Nest Home Report is enabledWhat is wrong?

David1953 by Community Member
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  • 3 replies
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Nest E won't connect to WiFi on initial setup

I'm trying to add my Nest E thermostat to the Nest app. This is the first time using it, it's not connected to an app before. It gets to the WiFi stage then won't finish connecting. It gets to connect, then test, but fails at the "setting up Nest net...

Outdoor thermometer

I’ve tried to find an outdoor thermometer so that I can see how the weather is outside in the Google Home app. I can’t find anything anywhere, it seems like something more people would search for so I’m wondering if anyone else knows where to find an...

Aux heat issues

We have 2 nest thermostats. The same setup but one is show the W as aux heat and the other is showing W empty. Help. We also just had our heat strips replaced before we installed the thermostats. Repair had to come back as heat strips were getting po...

JenJump by Community Member
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  • 7 replies
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Vacation mode and 45 degree heat safety setting

If I switch my Nest to off (no heat or AC) and disconnect my internet will it maintain the 45° safety temp to fire the furnace so my pipes don't freeze? I had read that if you disconnect the wifi, the Nest will operate like a standard thermostat. We ...

hicoww by Community Member
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  • 0 replies
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Resolved! Nest Thermostat Compatibility

Can anyone tell me - based on this picture - whether the Nest Home Thermostat will work with this heat/air system? Thank you.

LSW Thermostat.jpg
SCNestUser by Community Member
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  • 7 replies
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Nest renew w/ multiple thermostats

Hi, I have 2 thermostats in my house. I was wondering if I could link both of them to nest renew. I was reading this thread but it doesn't tell me much. Please let me know, thanks! https://www.googlenestcommunity.com/t5/Nest-Thermostats/Nest-Renew-an...

My Nest thermostat does not turn on the furnace

My Nest thermostat is fully connected to my Google home, all the wires are inserted properly (C,W &R) but it still does not turn my heater on. I am out of ideas on what is wrong with this.

mrbing by Community Member
  • 7967 Views
  • 25 replies
  • 1 kudos

Heatlink Not Working

My heatlink has stopped working for no reason. Not resetting and no lights fuse replaced in switched spur but still no joy. How do i replace or return unit, only fitted October 2022

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