Nest Thermostat E - WiFi

[sampsud]

Hi all. First time poster.

Just unboxed my thermostat E. It's just now stuck with the symbol asking me to go to the app. But when I do that it always gives me an error when trying to connect to my WiFi .

I've tried splitting the bands, turning off the firewall etc. But no luck. Any ideas please?

[Jenelyn_O]

Hi sampsud,
 

Thanks for posting in the Google Nest Community forum. Could you please share with us a photo of your thermostat showing the symbol? Also, what is the specific code or message you are seeing there?
 

Best,

Jenelyn

[sampsud]

Hi Jenelyn

Thanks for replying. I figured it out in the end thank you.

I tried another device! For some reason the setup process worked on my wifes Samsung phone and Lenovo tablet but NOT on my Google Pixel 7 Pro. The irony ay!

All sorted now though thank you

[Jenelyn_O]

Hey sampsud,

Thanks for the update! I'm glad to hear that it's all sorted out. Please be advised that I'll be locking this thread after 24 hours. Please feel free to let us know if you still have any questions or concerns.

Best,
Jenelyn