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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 22043 Views
  • 0 replies
  • 6 kudos

Nest thermostats

Is there anyway to change the default 1 degree swing? I want to make the furnace turn on less frequently.

JerryE by • Community Member
  • 797 Views
  • 3 replies
  • 1 kudos

Heat link won't connect to Thermostat E?

Our heatink is refusing to connect to the Thermostat, even if thermostat is next to the heat link. The blue light on the heat link is pulsing, not steady, does that mean anything? Any advice would be appreciated?

Camille by • Community Member
  • 306 Views
  • 0 replies
  • 0 kudos

Thermostat ERROR in app, thermostat is working fine otherwise

Thermostat working fine but home app shows Error on thermostat page after a few days and i cant control thermostat from my phone. My phone is always connected to the same wi-fi as thermostat at home.If there is some disconnect and reconnection of hom...

mikezoscak by • Community Member
  • 1346 Views
  • 6 replies
  • 0 kudos

Heat not turning on.

I have Nest E:Inside temp is 68f and I dialed Nest temp to 74 Heat. Nothing turns on. I live in Miami and always use A/A only, this first time in a year requesting heat.

GAlz by • Community Member
  • 548 Views
  • 2 replies
  • 0 kudos

Nest thermostat w5 error

My Nest thermostat has reported a w5 error and can't connect to a Wi-Fi network. It doesn't even detect WiFi. I have tried all the suggestions (restart and reset router and Nest Thermostat) and you still do not connect to WiFi. Please help.

Marty1 by • Community Member
  • 970 Views
  • 4 replies
  • 1 kudos

AC Fan turns on during winter

I have a seperate oil burner and Central AC unit. I have a nest thermostat that is heat and cool to run both. During the winter when my thermostat is set heat only my ac fan turns on sporadically. How can I stop this from happening

Shappy53 by • Community Member
  • 1399 Views
  • 4 replies
  • 0 kudos

Nest heat link

Hi, I have a problem with my heat link which has been working reliably until last week. There is 240 volt supply, with no lights on, tried the 30 second button press, tried turning the power off for 10 minutes to see if that helped but nothing has wo...

Thermostat gets added to incorrect Home in Google home app

Tried installing twice, once on the thermostat, entered the correct postal code for the house. It added to my other home. Looked in settings, it changed the postal code to that house, not the one I have it installed. Tried installing via app, same is...

Sector7g by • Community Member
  • 382 Views
  • 1 replies
  • 0 kudos

Nest Thermostat

My Nest Thermostat is not recognising my IPhone as being at home, and therefore Home/Away assist is not working correctly. I have tried uninstalling etc, restarting phone, and everything else I know to fix with no success. Any suggestions??

Nest Heat Link Stopped working.

Hi. My Nest base reports Heatlink connection is down. I have read through troubleshooting and tried to reset is but still no lights whatsoever. Also tried to charge it over its USB port but no luck. I has no lights at all except the charging light wh...

kasdal by • Community Member
  • 579 Views
  • 2 replies
  • 0 kudos
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