Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Connectivity
This peace of junk will not stay connected to my phone. And it dose not connect automatically and the forum won’t polick up
Resolved! HOW do I get nest to turn on after it said it needed more power
Unit has basically turned itself off and cannot be revised. Says it needs to shut down to save power to the battery and now it's completely dead. For months the Iphone hasn't been connected yet the online ap has been working. It is COLD and this just...
Sense Leaving: two phones
Please confirm that when properly set up, Nest Learning will change the temperature. Then, my question: can it sense both iPhones have left the house before it makes the change? If one remains, it should not.
Battery Charging of Nest Learning Thermostat
My old, legacy thermostat only has two wires, which I used to set up my new Nest Learning thermostat. Does that mean that the Nest battery will never charge on its own, and I will have to periodically take it off and manually charge it via the USB po...
I am getting so frustrated with this new 3rd gen thermostat
I can get the heating schedule to work as my wife start work at 3am but **bleep** thing is not working and heating is not switching on with the schedule setup so I have to get up every morning at 2am to make sure the heating system was manually turn ...
Google nest thermostat
Google nest won’t find my network nor will it connect to one. I have my Google nest speakers hooked up just fine but the thermostat won’t work
The
I’m trying to follow the next step where it asks u to take a picture and show it to one of their team members by going on this site and choosing chat or phone but I can’t find those options I’m just trying to figure out if my system is compatible
faulty warning message... "Your heating system failed to heat your home"
I keep getting this warning in the middle of the night for a new nest thermostat. I installed it on a zone that is schedule to 55 degrees overnight (non-sleeping area). When the temp goes down 5 degrees, the warning triggers, despite no call for heat...
Unable to connect 3rd gen to WiFi and Nest app
Lost connectivity to home WiFi yesterday. After running through troubleshooting steps, still no WiFi connectivity and not accessible in Nest app on Android phone.
Wiring for heatlink
I have a combi boiler that’s wired to terminals 2 and 3 for volt feee switching but I’m asking anyone who knows if it’s possible to use the 5 and 6 terminals that has the live link to make them 240v and still keep 2 and 3 volt free. It’s just that I’...
