Nest thermostat batteries always low

[Pbroberts2]

I have had my nest thermostat installed for 2 weeks. I has preformed well, however, I have had to replace the AAA batteries 3 times! It seems to have central power because it powers up without batteries in the device. Looks like the wall power is a c-385 wire and is getting 37V. Can someone please tell me why I am going through batteries so fast and how to fix it?

[Ryan_G]

Hi Pbroberts2,

Thanks for reaching out and we're sorry to hear about what's happening.

The new Nest Thermostat requires AAA batteries for back up. To have a stable power to your thermostat, it is necessary to have a C (common wire) connected to it. Could you check your wiring and see if there's a C wire or if there's an available wire that is not yet inserted?

Best regards,

Ryan

[Ryan_G]

Hey Pbroberts2,

I just wanted to follow up and see if you're still in need of help? Please let us know, as we would be happy to answer any questions you may have.

Best regards,

Ryan

[Ryan_G]

Hey there,

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.

Best regards,

Ryan

[Ryan_G]

Hey folks,

It looks like we haven't heard back from anyone so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day.

Best regards,

Ryan