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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23653 Views
  • 0 replies
  • 8 kudos

Nest won't stay connected

Thermostat won't stay connected. Internet is connected and has no issues. It's down EVERY day now. and when it's down there is no way to adjust the temp. At the prices you all charge for this simple device, it's amazing how poorly is works!

ccrow61 by • Community Member
  • 778 Views
  • 2 replies
  • 0 kudos

The Thermostat is resetting. Back in a bit

I am trying to complete the initial install and have completed everything up to scanning the scan code on the back of the thermostat. However, when I hook up the thermostat to proceed 'I'm getting a "The Thermostat is resetting. Back in a bit" and I'...

Cabman by • Community Member
  • 663 Views
  • 3 replies
  • 0 kudos

Filter display

Why does my thermostat keep telling me to replace my filter every day?

martyh by • Community Member
  • 918 Views
  • 4 replies
  • 0 kudos

Nest Thermostat

Unbelievable.. I had to go through 6 or 7 different pages until I got here. This is unacceptable! Google Nest is fully aware there is a defect with the Google Nest Learning Thermostat. I have had my Nest for a year. You can reach me at #########

Help with Key Code.

Hi allWe now have our Nest thermastat all set up and seems to be going well.One problem we have is how we find the code again as we want to add it on to my wifes phone so she can also control the heatin from our phone. We have done what nest suggest ...

No power

I recently posted that I installed a Nest thermostat on Saturday and each morning I would get a No Power message until I flipped my furnace breaker and pulled the thermostat off and replaced it. Not wanting to do that every morning I researched issue...

MMB by • Community Member
  • 478 Views
  • 1 replies
  • 0 kudos

Nest thermostat home away assist does not update eco mode

HiMy thermostat stays on while away and does not come out of eco mode when returning home. This main feature of the thermostat does not work. google support has acknowledged the issue over the phone and said you are working on it. what is the ETA for...

Rohan10 by • Community Member
  • 591 Views
  • 1 replies
  • 0 kudos

Home/Away Assist still not working

Having spent 10 days online to Google support I am still no closer to having Home/Away Assist working. Does ANYONE know how to fix this or is it time to look into a different product altogether?

SiobhanT by • Community Member
  • 2656 Views
  • 12 replies
  • 0 kudos

Complaint escalations?!

Hi all,After the heatlink originally installed with my nest thermostat was faulty (still under warranty) they sent me a replacement. I had to then organise installation (up to a cost of £100) and subsequently claim back the reimbursement cost. This h...

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