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Nest Thermostats

Blog Posts

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 16139 Views
  • 0 replies
  • 6 kudos

Broken heat

Hello, Our heat link has stopped working. We first noticed the issue when the connection dropped between the nest and the boiler. After calling out an engineer who followed the instructions from google to try to repair the heat link he informed us th...

Resolved! Nest Thermostat (3rd Gen) Heatlink failure

Heatlink has failed today. Was working fine from install date in October 2019 but today just lost power. No green light and unable to reset with button as has no life at all. Electrician has confirmed power is coming to the unit and it is wired in wi...

Eco mode wont stay off and my house is freezing

HelloI work from home and my office is at the back of the house. I live in Northern Ontario and it gets cold... -25C cold. If I don't leave my office and walk past my thermostat every hour Eco mode comes on and it drops the temp to 69 degrees. It the...

bgreaves by Community Member
  • 2913 Views
  • 5 replies
  • 4 kudos

Replacement

I was wondering how to start the RMA or replacement for nest e that doesn't connect to internet...? I have done all steps and no chance of any progress.

WqYn3 by Community Member
  • 230 Views
  • 0 replies
  • 0 kudos

Error Msg: "Can't accept invite right now."

My wife has set up Google Nest Learning Thermostat on her Google Home App. She sent me the invite to my google account. When I try accepting the invite I receive this error. "Can't accept invite right now." It asks to "Try Again" but still nothing ha...

kmanthap by Community Member
  • 4676 Views
  • 10 replies
  • 3 kudos

Multi-stage heat pump compatibility ?

I have a 5-stage Bryant heat pump with a 3-stage indoor fan unit. From what I have read it looks like the latest Nest isn't yet up to this task. Is that correct, and if so then is there a product plan to support such high efficiency configurations?

rck by Community Member
  • 324 Views
  • 0 replies
  • 0 kudos

I have no heat....again.

I've had nothing but trouble with this stupid Nest thermostat since moving into this house. I've spent hours on calls with tech support and so had I've had 2 incorrect diagnostics. 1 being the base is bad and the other is my wire is bad.My thermostat...

pupsydo81 by Community Member
  • 781 Views
  • 3 replies
  • 0 kudos