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Nest heat link and thermostat

Greenbackchap
Community Member

Ive had a flashing blue light for 36 hours . The heat link and thermostat will not connect with each other . Got a h72 error on the app on my phone 

4 REPLIES 4

Frustratedddd
Community Member

The display, does that say the same code H72?

Try Reset Pairing if it does

CristianC
Community Specialist
Community Specialist

Hi @Greenbackchap. Thanks for reaching out. The h72 error indicates a power issue. I'd like to check the power settings on your thermostat. Does it stay charged long enough so you can check Settings > Technical Info > Power?

CristianC
Community Specialist
Community Specialist

Hello again. Just checking in. How's it going with your thermostat? 

CristianC
Community Specialist
Community Specialist

It's been a while since this thread was last updated so I'll go ahead and lock this thread. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.