Nest Thermostat E

[raico]

My thermostat is stuck on a software update loop and I am out of ideas. Any help will be appreciated. Thank you. 

[Jake]

Hey raico.

Having your thermostat get stuck during a software update is not ideal, and I am sorry to hear this is the case. Let's jump in and ensure your system is working properly. I did find a helpful article with some troubleshooting steps. Please let me know if that helps out, as I want to ensure you are good to go.

Best regards,

Jake

[Hilary]

Hey there, 
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day!
Hilary

[Hilary]

Hey Folks.

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,
Hilary