10-26-2021 02:31 AM
Hi there,
I've followed all as many trouble shooting things as possible but im still not able to get my theromostat or heatlink working again. The heatlink is totally dead. Thermostat displays H72 error.
Any help would be wonderful.
Cheers
10-29-2021 07:34 AM
Hello @fawds,
Thanks for reaching out. I'll do my best to get this sorted for you as soon as possible.
Here are some helpful troubleshooting steps:
Press the button on the Heat Link and check if you have any lights on it
Check if the circuit breakers and the switches are set to on
Turn them off and then back on
Press on the button again and check for LEDs
Could you also help me with some answers to these questions?
How long has your thermostat been installed for?
Did the issue happen during the installation?
Is there any error on the Nest thermostat display?
Have you had any power cuts recently?
Have you had any work done on your electrical or heating systems recently?
If yes, was the power properly restored at the fuse board after work was done?
How many zones are present in the setup?
Regards,
Cristian
11-09-2021 07:55 AM
Hello again. Just checking in. How's it going with your Heat Link?
11-30-2021 07:10 AM
It's been a while since this thread was last updated so I'll go ahead and lock this thread. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.