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Nest Thermostat Wi-Fi

Bri5
Community Member

7B3E7B2A-3AD0-4DAB-B306-5B706F095D66.png

 trying to add my next thermostat to googlehome and get this screen.  I had changed Wi-Fi and needed to update the pass, now getting stuck.  Thanks for your help. 

6 REPLIES 6

David_K
Diamond Product Expert
Diamond Product Expert

Bri5
Community Member

Nest thermostat E.  I’ve continued to link to google home but no luck even though the thermostat connects to my Wi-Fi. 

Jake
Community Specialist
Community Specialist

Hey Bri5,

 

Thanks for the help davidking.

 

I wanted to check in and see if you managed to see davidking's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hi Bri5,

 

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Markjosephp
Community Specialist
Community Specialist

Hello Bri5,

 

I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours. 

 

Regards,

Mark

David_K
Diamond Product Expert
Diamond Product Expert

That model of thermostat must be setup using the Nest app, not the Home app. Try these steps:

  1. If you haven’t already, download the Nest app on a phone or tablet.
  2. On the Nest app home screen, tap the Settings cog.
  3. Tap Add product. The app will switch to a camera view to scan the thermostat’s QR code.
  4. On the thermostat, press it to open the quick view menu and tap the Settings cog.
  5. Turn the ring to select Nest app and press to open it.
  6. Select QR code. Your thermostat will show you a unique QR code to scan with the app. If it doesn't, tap Continue without scanning in the app and select Get entry key on your thermostat instead.
  7. Follow the remaining steps in the Nest app.