12-26-2022 09:15 AM
Hi all. I've just been given a T5000SF Temp Sensor (my son couldn't connect it to his 1st gen Nest). I have the 3rd gen "Learning" thermostat (Model "Display-3.7") running the latest firmware (5.9.5-2), hence him giving me the sensor.
I have scanned the included barcode and tried manual to install the sensor in the Nest app and all I get is a message about the thermostat need to upgrade to the latest update??
I've seen the 3rd gen being sold as a package with the T5000SF, in the UK, so I assume it's compatible......anyone?
01-02-2023 11:53 AM
The temperature sensor is only officially available in the US and Canada as they are not designed to work with the EU thermostat models. The sensor will only pair with a thermostat from the US or Canada.