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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4639 Views
  • 0 replies
  • 5 kudos

Nest 3rd Thermostat Heat Link

HelloUp until yesterday, my 3rd Gen Learning Thermostat was working fine. As of today it has the error code H72 and states there is no power reaching the thermostat. Having troubleshot online I have narrowed it down to the heat link box failing. Noth...

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by Not applicable
  • 383 Views
  • 4 replies
  • 0 kudos

Nest thermostat

Hi had a new thermo fitted yesterday cannot connect to Alexa despite trying lots of things .all other nest camaras are connected fine but spent all night trying different ways to connect new thermo to Alexa and nada .nest pro fitted and seems fine bu...

Tb30 by Community Member
  • 174 Views
  • 0 replies
  • 0 kudos

Hot water schedule

HiI've just set up my hot water schedule for my boiler. It seems, in spite of entering a 45 minute time span, it still defaults to an hour. Am I doing something wrong?Many thanks

ClareB by Community Member
  • 3291 Views
  • 28 replies
  • 8 kudos

Wifi

Do we need wifi to connect the nest thermostat? We currently do not have any internet service at our new home, but still wanted to install our new thermostat.

Hunter365 by Community Member
  • 191 Views
  • 2 replies
  • 0 kudos

Nest Thermostat will not recognize my O wire

During setup the device recognizes all other wires but my O wire. I tried cleaning the wire, then I cut it down to a new section and still it won't recognize the wire. I reinstalled my old thermostat and it works fine and recognizes the heat pump wir...

Resolved! Nest thermostat connected but not online?

My nest thermostat although working manually won't work through the app. The app appears as if to change the temp at times (but it doesn't actually change on the thermostat), other times it appears offline in the app and browser. The thermostat is 2m...

Keeping heat on

Hi there,I'm new to nest, so apologies in advance; I've tried going through posts but can't quite find an answer.During winter I use my radiators to dry my laundry. For this I need to keep them on for a long period of time.With my nest thermostat I s...

PhlpT by Community Member
  • 250 Views
  • 1 replies
  • 0 kudos
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