Nest Thermostats

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

Thermostat not coming on

It is 3° outside extremely cold in Kansas City and my thermostat keeps going down the heat won’t come on. My thermostat is registering 68° in the house. We are freezing. The auxiliary heat has been registering all day but heat not coming on. I have t...

Why can't you boost heating with Nest? I own a holiday cottage and our guests demand that function.

Seems crazy that such an advanced device cannot boost heating (for an hour) like my 20 year old timer device.I'd love a Nest Thermostat as other features like the lock out functions really appeal. But without the boost function I wont able able to bu...

Home/Away by device connection instead of location

I’ve reached the end of my patience with Nest Home/Away assist and the Google Home app’s presence sensing. Neither works consistently, eliminating a large functionality of having a “smart” thermostat. I have Google Fiber and a TP-Link Deco M9 mesh sy...

3rd Generation Heat Link

Where can I get a replacement Heat Link as mine is faulty?

Nest Thermostat in heat mode, after 10 mins it blows cold air

I live in San Diego so it doesn't get crazy cold here, but my heating unit started giving me issues about 4-5 years ago. It would give me heat, then blows cold air from time to time, not every time. I would have to turn it off, and back on to get hea...

Lock Mode?

Does the basic Nest Thermostat have a Lock Mode? I was under the impression that all of the models had a lock mode but I can only find directions for the Nest E or Learning models. Why wasn’t this clearly stated on the packaging?

Gen 3 Nest doesn't read power wire on a 2 wire system

I have new Gen 3 Learning Nest. My furnace is a 2 wire system - W and Rh. I installed it and it worked for 1 day. Then it did not read the Rh wire. Put the old thermostat back on, it worked fine. I stripped both wires for a better contact but it stil...

Google Nest Community

Blog Posts

Help Center

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Thermostat not coming on

Why can't you boost heating with Nest? I own a holiday cottage and our guests demand that function.

Home/Away by device connection instead of location

3rd Generation Heat Link

Nest Thermostat in heat mode, after 10 mins it blows cold air

Lock Mode?

Gen 3 Nest doesn't read power wire on a 2 wire system

Fan Icon

Delete N260 error message

Connecting a Thermostat E to my Apple phone

Google Nest shows incompatible in Google Home app,...

Nest Locked and Not Connected to App

Nest w5 error

Nest isn't compatable

Nest app displaying that heat is on when it's real...

I forgot my nest thermostat PIN

Nee house has Nest - no instructions left

Error code No C power

Nest.com/W5 Error Wont Connect

Granting access to Nest thermostat to someone else

Yes - I have some created, but don't use them everyday
Yes - I use automations or Routines everday!
No - I don't use automations or Routines