07-19-2023 11:22 AM
Hello, I am checking to see if you can help me figure out why my thermostat is going into a count down before cooling and when it is cooling it only cools for maybe a minute. I have it set right now to 70 and it only cools to 98 before it goes back to count down. I haven't done anything different to my phone settngs.
07-24-2023 10:11 PM
Hello mprendes,
Thanks for reaching out to the Google Nest Community Forum. I'd be happy to take a look at this for you.
To confirm, could you tell us more about the message you are seeing on your Nest Thermostat display? You might have been seeing a time for how long it would take before reaching the temperature. Normally, it always depends on how many degrees your target temperature differs from the current temperature. You can share a photo with us showing the message you're getting so we can tell you more about it.
Regards,
Mark
07-27-2023 10:49 PM
Hey there,
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Thanks,
Mark
07-29-2023 12:50 AM
Hi mprendes,
I'm checking in to make sure that you've seen my response. Please let us know if you have any additional questions or concerns before we close this thread in 24 hours.
Best,
Mark