With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Needed to know how to install Nest Learning Thermostat
The old thermostat only has 2 wires (RH & W) is it compatible?
Sensor schedule
Spoiler (Highlight to read)I would like to edit the hours defined as "night" under "sensor schedule". I'd like night to start at 7pm, not 9pm. How do do this?I would like to edit the hours defined as "night" under "sensor schedule". I'd like night to...
Email notifications-monthly status
Our Nest Thermostat lost power last month (batteries)-at a house in a remote location. As a result, we did not receive a September Nest usage email. Is there any way to receive email notifications when power is lost? Or are there other email noticiat...
W5 error problem, have tried all the troubleshooting suggestions but nothing works. Please help
Nest learning thermostat has worked great for several months, and then suddenly lost power. I'm having issues with both recharging and connecting to wifi. Plugging in to a USB cord will charge enough that I can use for a bit, but it eventually dies a...
Google Thermostat not compatible with Nest OR Home app?!
The thermostat flashes to install using Home. When I use Home, it says I actually have to use Nest. When I use Nest, it says the product code isn’t right or something. This makes no sense and is not easy to install at all, and I’m a computer person.
Nest Thermostat
I have a two-wire, heat only system. I installed the Nest thermostat and it worked fine, except for the N260 error. Per Google recommendation, I acquired a Nest Power Connector, instead of installing a "Com" wire. I followed the instructions to insta...
Frustrated beyond belief
I have had my Nest Thermostat for over 2 years now. I have had 1 issue over a year ago. The Nest team was excellent and after trouble shooting the problem they sent me out a replacement unit. That unit has worked great until the end of July. The sett...
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