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Nest Thermostat not Linking to Heat Link

rgaila
Community Specialist
Community Specialist

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Original Poster: Ross Grosvenor 

I've tried the troubleshooting steps with the online chat - they then said it needs to be escalated and I'll receive a call....I haven't received a call today. Bloody awful service if you ask me.

 
Trying to set up my Thermostat (we moved into a property in June, and its time to sort the heating as its not summer now!)
 
Tried hard reset of both thermostat and heat link.
 
Tried to enter the heat link code onto thermostat.
 
Both had no joy.
 
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