11-03-2021 09:01 AM
Hi All. Anyone have a link or video specifically for the Ruud name brand heat pumps? Ours won't engage the heating part. Our service people believe its a problem with the wiring to the nest.
Thanks in advance.
01-06-2022 12:37 PM
Hey kross20,
Apologies for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
01-11-2022 10:39 AM
Hey kross20,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake
01-11-2022 10:52 AM
Jake...I had almost forgotten I made this post. We have since pulled the nest and gone back with a very basic thermostat. I was not there and did not hear exactly what they told my wife, but we installed the nest during the summer...and the A/C portion worked really well..as the first cold night hit and we switched the nest to Heat or to Heat cool....it would kick on, but only blow ice cold air. When we removed the nest and went to basic thermostat...we work both ways now. I'd be lying to say this is the term they used but I think they said there was a problem at "switchback". If you do know of a video for me to watch that would be for installing correctly for a RUUD HVAC system...I'm more than thankful for a link if you provide it.
11-30-2022 03:06 AM
I’d like the link as well. Same issue.
02-01-2022 09:32 PM
I had a similar issue. Nest would throw an error for aux wire e106 every time temp dropped to below 40 degrees. Very upsetting to go back to a basic thermostat as well. Im now left with a 200$ paperweight of a Nest thermostat.
01-05-2023 04:19 PM
Same issue. Only emergency heat works properly. The nest thermostat won’t engage the heat pump.