Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
nest gen 3 thermostat stopped communicating with wifi code W5
My nest thermostat has been working flawlessly for 3 years now. Yesterday i was attempting to adjust the cooling with the nest app and the thermostat showed offline. On the thermostat screen, the setting has a exclamation point inside the gear. I wen...
Compatible?
Hi. Hoping to update my Dad’s house thermostat next week. This is what he has now. Is Nest compatible? Thanks.
power connector wiring
No C wire in the thermostat. As an alternative got Nest Power Connector installed. Nest confirms wiring ok but thermostat battery still running low. What could be wrong?
Is my old thermostat wiring compatible with nest?
I have an 18 year old GE thermostat with a brown, red, black, and white wire. They are not labeled and I don’t see how they line up with the Google Nest thermostat. Can you help identify these so that I can replace it with the Nest? Thank you.
Heat coming out vs Cool
I had to change the display on the display, and now HEAT is coming out of the vents and the temp is only getting hotter 掠 no cool air coming out!
Nest
Thermostat works from phone app. When I try to touch thermostat device it won’t respond. The screen says Save more at home and Next. It won’t respond to touch
Error message E194
Out of the blue A/C stopped working. It gives error message E194 how can I fix this?
Resolved! Low Battery on Nest
I installed my Nest thermostat last fall but now I get the message 'Low Battery Replace Now'. I removed my Nest and replaced the 2 AAA batteries but I still get the same message (FYI, I have a C-wire connected and properly installed). I read some of ...
Not blowing air
Hello 1st I believe the wiring is correctly done, As it's pretty simple. When running the AC it almost seems like barely any air is coming out the vents. I tested both the fan and the AC and it's the same. When I had my old thermostat on air would bl...
Wiring Nest Thermostat
Can someone tell me how to identify which wire is for heating? I have a gas furnace and no heat pump.
