10-16-2022 07:23 AM
I am not sure why there is not call the center contact number to call for issues. I just replaced the batteries on my nest thermostat and my heating won't stop running. I would like to talk to a technician, please.
10-16-2022 08:33 AM - edited 10-16-2022 08:34 AM
Google Nest requires us customers to use the "Contact Us" link below to contact Support. Depending on the time of day and your location, you may get chat or phone options for the contact.
10-20-2022 09:18 AM
Thanks for the help sharing other ways on our support channels, @MplsCustomer.
@HarpreeChristie, I'm sorry for the trouble this may have caused you with your Nest thermostat that constantly runs your heating system. I just want to make sure if you were able to get help with our team. Have a look at this article that may help and let us know if you need more assistance.
10-23-2022 09:59 AM
@HarpreeChristie I'm dropping by to ensure that everything is covered here. I hope that sheds some light on the issue. If you have other questions and concerns, feel free to let me know.
I appreciate your help, @MplsCustomer and @mark.
10-24-2022 10:28 AM
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.