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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21918 Views
  • 0 replies
  • 6 kudos

W5 error on nest therm

I am so frustrated. Have followed all the trouble shoot suggestions. Nada.no way to contact google. my upstairs thermostat is connected and my downstairs one stopped connected to Wi-Fi a few weeks ago. I have intermittent tried to start it but to no ...

Dzseigal by • Community Member
  • 665 Views
  • 4 replies
  • 0 kudos

Manual Mode Overrides the Thermostat

for some reason the 'manual mode' seems to override the nest thermostat. i am not sure why. I have pressed the central button in for 10 seconds. All seems to be fine, but after a while goes into manual mode. i press to end on the app, but after a whi...

Tomo1 by • Community Member
  • 714 Views
  • 3 replies
  • 0 kudos

Nest thermostat on Home App

I have had the nest thermostat for a few years and was always able to set options on my mobile phone with Google home app, I opened the app today to turn heat down because it was warmer outside. My thermostat has just vanished from my home app. Any h...

tresars by • Community Member
  • 611 Views
  • 4 replies
  • 0 kudos

Thermostat reading wrong temperature

I started to notice a couple of months ago that the house felt cooler than usual but the thermostat was indicating the temperature I normally set for comfort. I then took a thermometer and put beside the thermostat and it was marking 2 degrees lower ...

prcresta by • Community Member
  • 760 Views
  • 4 replies
  • 0 kudos

Nest heat link died

HiMy heat link has died yesterday, i have tried everyting that i have read from switching off and on the fuse box to changing the fuse at the switch that is connected to the heatlink. The nest thermostat is working as i have charged it and reconnecti...

Hassan69 by • Community Member
  • 1036 Views
  • 8 replies
  • 0 kudos

Extra base connector for Nest learning thermostat gen 3

Hi, we have just had a nest thermostat installed and it has been placed on wall and wired back to the heatlink box. All good My question is whether I can buy a second base connector and use the thermostat wirelessly on a stand when needed. I’m in uk ...

Set up existing nest

My husband recently passed away and he had our homes nest set up on his phone. How can I transfer or set up with my account information?

V777 by • Community Member
  • 1075 Views
  • 3 replies
  • 0 kudos
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