10-15-2021 09:59 AM
I have two nest thermostats, one upstairs and one downstairs. The heating has an upstairs and a downstairs circuit so each thermostat is connected to its own heat link module, so they are designed to run independently. When they were installed they worked as they should - each followed the temperature and schedule set.
However, recently the downstairs heating does not come on when it should (ie the set temp is below the actual) - it glows orange on the stat and on the app and says its heating but the heatlink does not respond by triggering the heating system.
If the upstairs heating happens to come on, though, the downstairs does kick into life and start circulating and heating.
How can I solve this?
11-17-2021 12:03 PM
Hey Calum,
Apologies for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
11-19-2021 01:50 PM
Hey Calum,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake
11-22-2021 11:21 AM
Hey Calum,
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
Best regards,
Jake