Nest Thermostat

[Bren95]

The last 2 days are showing ‘No Usage’ is there a fault or do I have to reset something?? My heating and remote from my phone still work normally, just no display of how and when it was on!

[Emil3]

I have same problem in the history for the last two days is no usage but I m sure should be because the heating was on 

[DasGoog7]

Data has reappeared

[Bren95]

Just refreshed app and data has reappeared, thanks to those who replied 😁

[Volky]

How you refrehs the app?

[Bren95]

On iPhone just close the Nest screen (not log out) reopen and it refreshes the info

[Markjosephp]

Hello folks,

Thanks for bringing this up in the Google Nest Community Forum.

Our team is aware, and a fix has been rolled out. Your thermostat history should now show up in the Nest app. Please let us know how it goes and if you need more help.

Regards,
Mark

[Markjosephp]

Hi everyone,

I'm checking back in — how's it going? I wanted to ensure everything was covered here. Let us know if you still need help.

Regards,
Mark

[Emil3]

All good

[Bren95]

All sorted, just had 2 days missing 

[Volky]

You said a fix was rolled out. I still don't.t see app update. Last update was December 2022

[DasGoog7]

You don't need to update the APP, the data should now be showing.

[Markjosephp]

Hello there,

I wanted to ensure that everything was covered here. How's it going with your energy history? Please let us know if you have more questions.

Regards,

Mark

[Volky]

So far is working

[Markjosephp]

Hi Volky,

Awesome! Thanks for letting me know. It looks like we can consider this one complete, so I will lock the thread within 24 hours. Feel free to create a new thread if you have other questions or concerns.

Regards,
Mark