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Nest Thermostat

ljesse
Community Member

Cannot connect to Wi-Fl. New thermostat. Have tried multiple times to connect with no success. Have tried all your suggestions.....

4 REPLIES 4

CoolingWizard
Platinum Product Expert
Platinum Product Expert

@ljesse ,

When you go to the thermostat, wake it up, got to SETTINGS > NETWORK and do you see any WiFi SSIDs listed?

AC Cooling Wizard

NestPro, Google Pro, Mechanical Engineer and HVAC service company owner.

zoeuvre
Community Specialist
Community Specialist

Hi ljesse,

 

Thanks for posting here in the Community forum. I’d like to take a look at this for you. 

 

A few questions: What type of Nest thermostat do you have? How far away is the thermostat from the router? And, are there devices or appliances (such as baby monitors, microwaves, cordless phones, etc.) near the thermostat? 

 

I’ll look forward to your response. 

 

Thanks for your help, @CoolingWizard

 

Best, 

Zoe

Jake
Community Specialist
Community Specialist

Hey ljesse,

 

I wanted to check in and see if you managed to see Zoe's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

 

Best regards,

Jake