05-26-2024 07:54 PM
Hi, I tried to install my Nest Thermostat.
I keep getting the error of that it cannot detect my YCWGR wires and C wire cannot get power.
Steps that I have tried already to resolve this:
1. Strip the wires for a clean straight wire to made sure the wires are firmly in place with the little button held down
2. Take out the batteries on the thermostat to reset
3. Power is turned on at the breaker
05-27-2024 04:19 PM
Can you post a picture of the original thermostat's wiring here?
Did you turn the breaker off before you started?
05-30-2024 10:08 AM
I didn't save the picture of the thermostat before installing nest but here's what the thermostat looks like.
The wires were in C,R, W/OB, Y, and G.
Yes, I turned off the breaker before I started.
06-07-2024 03:24 PM
When you moved the wires over to the Nest which terminals did you connect them to?
Which wires did you tell the Google Home app you had?
06-02-2024 12:23 PM
Hi @bearbearbear,
Thanks for posting in the community. I'm sorry to hear your Nest thermostat is not detecting the YCWGR and C wires. Help's here.
@Patrick_Caezza, thanks for your help, that's a great resource for everyone!
To better understand the situation, I'd like to ask a few questions:
Keep me posted.
Best regards,
Melany