Nest Won’t connect to WiFi

[Kadawson]

For some reason my best will not connect to my WiFi after years of being connected.

[Jenelyn_O]

Hi Kadawson,

Thanks for reaching out. I'd like to know more about it — a few questions: what type of Nest Thermostat do you have? Also, in what country are you located? 

Let's sort this out:

• How far is your Nest Thermostat from the router?
• Are there devices or appliances (such as baby monitors, microwaves, cordless phones, etc.) near your thermostat? Those devices could interfere with the Wi-Fi or Bluetooth signal.
• If your Wi-Fi router is dual-band (supports both 2.4 GHz and 5 GHz signals), your Nest Thermostat may connect to one band better than it connects to the other band, depending on your surroundings. Do you know which channel it was connected to?

Please keep me posted.

Best,

Jenelyn