12-26-2022 07:35 AM
The installation of my nest learning thermostat and connecting it to the nest app whent very easy but I can not find it in my home app and or can I connect the nest app with the home app , it asks for my email and password but says not correct and the qr code does not work and neither is the code, can anybody helm me please
12-27-2022 08:41 AM
google eliminated the Nest app when they took over Nest. good luck with that - send it back if you can.
12-29-2022 12:10 PM
Hello there,
Thanks for reaching out to the Google Nest Community Forum. I'd love to help.
I'm sorry to hear that you have lost access to your thermostat within the app, @KevinA. Let's sort this out.
@Jimmy_J, I appreciate you posting here on this thread. Please let us know if you also need help so we can assist you right away.
Regards,
Mark
01-01-2023 12:34 PM
Hi there,
I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.
Thanks,
Mark
01-02-2023 12:53 PM
Hey everyone,
We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
Best,
Abi