12-24-2022 12:33 PM
Lost password and tuned off internet by mistaken
12-28-2022 11:07 AM
Hi JonathanPearson,
Thanks for posting ― let's get this sorted out.
A few questions: what Nest Thermostat do you have? Check this link to know what thermostat you have. Also, what troubleshooting steps have you done so far?
Best,
Mel
01-01-2023 11:21 AM
Hello there,
Thanks for assisting, Mel.
@JonathanPearson, Additional question: Could you provide more details about what's happening? Also, is this about unlocking your thermostat? If so, please take a look at this article and let us know if you need more help.
Regards,
Mark
01-02-2023 12:44 PM
Hello JonathanPearson,
I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours.
Thanks,
Mark