10-27-2021 06:24 AM
Hi there,
posting this picture because the compatibility checker told me to do so.
Questions
added labels because they're not clear
10-31-2021 04:54 AM
Check out the wiring at the other end
12-16-2021 11:39 AM
Hey JS2019,
Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble with the wiring from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
12-17-2021 11:42 AM
Hey JS2019,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake
12-18-2021 01:02 PM
Check needed for compatibility. Please see the attached image.
says I dont have permission to upload images??!
12-21-2021 10:33 AM
Hey dpitfield,
I would be more than happy to take a closer look and assist you with the wiring. Do you mind me asking if you have used our Compatibility Checker yet? You would be able to enter the wires you are seeing, and it would let you know if you are indeed compatible.
If you are unsure on how to still wire the thermostat from there, you can also have a Nest Pro come out and take a closer look. They would be able to review the system and install the device. Please let me know if you have any questions from here, as I want to ensure you are good to go.
Best regards,
Jake
12-27-2021 12:22 PM
Jake,
The compatibility test test I may have a dual system. Which I dont think I do. Are you able to tell from the wiring picture I sent?
Thanks,
Darren
01-03-2022 11:29 AM
Hey dpitfield,
Taking a closer look at your system, I am seeing an E wire. This is usually linked with emergency heat. Do you happen to know if that is the case with your system? I am also seeing a stranded brown wire. Do you happen to know if this is still linked to your HVAC system? Please let me know.
Best regards,
Jake
01-10-2022 10:17 AM
Hey dpitfield,
Please let me know if you are still having trouble, as I will be locking the thread in 24 hours.
Best regards,
Jake
01-11-2022 10:15 AM
Hey dpitfield,
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
Best regards,
Jake
12-18-2021 01:04 PM
Hello, here is the wiring for the old system. Let me know.
Thanks,
Darren
12-27-2021 12:20 PM
Hey dpitfield,
Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake