Nest dropping temp in the early morning

[Jdhildreth]

Hello! I live in Florida and our nest has been making the house cold in the mornings. We have it set to 75 during the night but around 4AM the system ran until it was 68 degrees! I checked settings but do not see anything that would cause this. Any ideas?

note: we do have temp sensors and it does read from our bedroom at night, however same thing still applies - it’s making the room temp at least 5+ degrees colder than programmed. 

[Markjosephp]

Hello Jdhildreth,

I'm sorry for the trouble this may have caused you by waking up early in the morning due to the temperature change. I'd be happy to take a look at this for you.

If you have the Nest Learning Thermostat or the Nest Thermostat E, please clear all the temperature schedules and turn off the auto-schedule. You can find this here at this link. Also, disable the Home and Away Assist to avoid temperature mode changes.

For the Nest Thermostat 2020 model, check the Routines and remove all thermostat actions available. This might trigger your thermostat for a sudden temperature drop at a specific time.

Please let me know how it goes.

Best,

Mark

[Markjosephp]

Hey there,

I'm checking back in. Were you able to do the steps above? I'd be glad to hear from you — I'd like to make sure everything is working.

Thanks,

Mark

[Markjosephp]

Hi Jdhildreth,

I'm checking in to make sure that you've seen my response. Please let us know if you have any additional questions or concerns before we close this thread in 24 hours. 

Regards,

Mark

[Jdhildreth]

Hi Mark,

  Sorry I’m currently on vacation and not home 😄 will try this out when I can once I’m home. 

[Markjosephp]

Hey there,

No biggie! Thanks for getting back to us, Jdhildreth. Whenever you're available, you can check the steps above in the app itself, so you no longer need to be by your thermostat itself.

If you have more questions, feel free to let me know.

Best,

Mark

[Jenelyn_O]

Hi Jdhildreth,

Chiming in — please be advised that as Community Specialists, we occasionally do a bit of housekeeping to keep the conversations in our community fresh and relevant. This includes locking threads after a period of inactivity. 

I appreciate your help, Mark.

Thanks, 

Jenelyn

[Jenelyn_O]

Hey Jdhildreth,

Just one final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know. 

Regards,

Jenelyn