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Nest error code e74 - no power to Rh wire revisited

rgaila
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: Dick A 

I've been on vacation for a week and my thread got locked.  My apologies.  Nest and HVAC have been working for several years.

 

Original question as follows:  


Nest now shows error code "no power to Rh wire".  HVAC professional says thermostat is dead.   He confirmed that there is 24 VAC present on Rh wire.  Any suggestion?  I saw a thread similar about a year ago, but no resolution.
 
If I buy a new version Nest, do I get instructions on how to go from a 6-wire config to 5-wires?
 
Dick A
2 REPLIES 2

Jake
Community Specialist
Community Specialist

Hey Dick A,

 

Apologies for the late response. I wanted to jump in and see if you are still in need of any help? Please let me know if you have any questions from here.

 

Best regards,

Jake

Jake
Community Specialist
Community Specialist

Hey Dick A,

 

It's been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post at any time.

 

Best regards,

Jake