With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
I've got a dual fuel set up with a new heat pump and conventional forced air furnace, using the Nest Learning thermostat. Everything seems to be working properly (i.e.- the furnace heat kicks in when it gets below the breakpoint temp), except my heat...
I had all devices connected to therm. My wife phone dropped off so I tried to reconnect . I could not. So I did a full reset and now only one device will only connect .I tried everything to connect and I'm to a point to give up. I have reinstalled al...
Hello,I have a heat pump with a gas furnace and the wires are connected to:RC,R,O,Y,G,BX2,W1,S1,S2I'm not sure if X2 is an issue, I didn't see that as a choice for checking compatibility.thanks
I keep getting an N423 code when the outside temp drops below 10 degrees. I have an air exchanger hooked up through the AQ+ and AQ- wiring ports. The N423 url and QR code for the error don’t even work. From what I can tell for the thermostat is that ...
Hi,I have two Thermostat E's and they constantly give errors and I can not connect to them. They regularly show H151. The only way to get them working again is a full factory reset and installation.Are there any Nest products that i can simply swap o...
One of the tabs on the inside backplate broke off the thermostat and now it's not fully secured to the wall mount. Is there any way I can get a replacement backplate?
Now that the 1st/2nd generation Nest thermostats are no longer supported, why not release all documentation on these obsolete products?It is anti competitive to not allow third parties to support abandoned products.
Dear Google Nest Support Team,Thank you for your message regarding the upcoming changes to support for the Nest Learning Thermostat (1st generation).We would like to clarify an important point and formally request a reconsideration of the proposed re...
i just purchased google nest thermostat last week. i am not sure of generation. the SN is 45221j3db3tvz8. i have a wire labeled W/E on my thermostat which is white. my nest does not include that connection. The nest also has OB connection and my ther...
I upgraded from a generation 1 or 2 Nest Learning thermostat in October. On December 3rd I started getting no power error messages (sometimes with code 448). I was able to take it off and manually charge it. On December 9th my HVAC guy had to move th...