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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 23953 Views
  • 0 replies
  • 8 kudos

Nest 4th gen promo run-around

First, I am extremely displeased having to buy new Nest 4th gen thermostats after Google took over Nest.Second, I never received the email with promo code.Thirdly, after a chat and after providing the Serial Numbers, I was promised an email within 24...

PD4 by Community Member
  • 245 Views
  • 3 replies
  • 0 kudos

Gen4 learning Thermostat Schedule Issues

I have a 4th Gen Google Nest Thermostat I just mounted with no issues.The schedule added is:(Den Schedule) Temp settings, 7 days of the week:(Week AM) 68˚ 4:30 AM(Week Noon) 65˚ 7:00 AM(Week Eve) 70˚ 6:30 PM(Week PM) 62˚ 10:45 PMNest Sense:Smart Sche...

sjm1027 by Community Member
  • 955 Views
  • 21 replies
  • 0 kudos

Replacing Nest 1st generation with 3rd generation

My 1st generation Nest thermostat is about to lose the ability to be controlled through the Nest App. A friend has offered me a gently used 3rd generation Nest thermostat. I have a Lennox system -- A/C and gas furnace.Would the 3rd generation wiring ...

EJG by Community Member
  • 319 Views
  • 2 replies
  • 0 kudos

Sensor not connecting to thermostat

I just installed a new 4th Generation Nest thermostat. I pulled the tape out of the sensor but the sensor won’t connect to the thermostat, even when it’s right next to it. Any idea why the sensor isn’t connecting? Thanks!

Nest thermostats gen 4 —system will start soon message

My Nest Thermostats gen 4 has been working for more than two months now. I do see a message in Google home app and on Nest dial “Your system will start soon. Turning it off and on too soon can cause equipment damage.” Been googling and seeing a few r...

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JohnnyDT by Community Member
  • 273 Views
  • 2 replies
  • 0 kudos

Rh wire issue

I’m installing a Gen 4 thermostat, replacing a Gen 1. When I just “ touch” the Rh wire to the Rh terminal, the level light comes on. But when I fully insert the and lock it in place, the light goes out. Can anyone explain this? See video at https://y...

Mrfisma by Community Member
  • 217 Views
  • 2 replies
  • 0 kudos

Nest Learning Thermostat (1st/2nd gen) ends Oct 25

I think it is a Travesty that you BAIT people into buying the Latest Technology at the time, Only to tell them all the Benefits and Savings that they purchased are No Longer Viable. Why don't you let the consumer know that for a "Limited Time" they w...

Skip2020 by Community Member
  • 426 Views
  • 4 replies
  • 6 kudos

Poor support for the Nest obsolescence promotion.

Have a gen 2 Nest thermostat. Received Nest email notifying end of support, with a promotion to purchase a 4th gen at discounted rate from Google store. When I follow the email link for the promotion it does not reflect the promotional price. Chatted...

JJK2607 by Community Member
  • 616 Views
  • 14 replies
  • 0 kudos

Google Nest Upgrade: Complete SCAM

I will NEVER buy another product from Google again. It is a crime and a scam that you crooks try to say you no longer support a 4 year old device I paid $300 for and need to buy a new one. You will only do the same thing 2 years from now for the Gen ...

tomdfw1 by Community Member
  • 1158 Views
  • 14 replies
  • 3 kudos
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