Nest heat link control box broken

[Janiep1969]

Hi,

my Nest heat link box and thermostat were fitted 2 and half years ago. The heat link is broken. What is the warranty cover, I registered it and how can I claim as this is too soon for a system breakdown? 

[Frustratedddd]

I assume you are in the UK?

The Nest has a 2 year warranty with Nest, but UK consumer law says the retailer who sold the item is responsible even more. Look up UK consumer law, and that will be much better for you. Very few people are aware of this, and so many people just give up and buy a new item. Have a read, you will be suprised.