09-30-2021 11:08 AM
I'm getting H72 Error message on my thermostat. The button on the heatlink does nothing when I press it. The boiler is still producing hot water
I see from other posts , the following questions are commonly asked, therefore I have answered below
Turn on Manual Mode to verify boiler activation by pressing its button once. Does anything happen?
10-29-2021 05:29 AM
Hey @AngmB6,
Thanks for the details. I want to open up a case for you — please fill out this form so I can gather your details securely and let me know once you've done it: https://bit.ly/3oVDg4g. Please include the serial number of the thermostat, your full shipping address and the email address linked to your Nest account. Don't forget to put in your community username as well.
11-01-2021 04:41 AM
Hello again. Just checking in. Do you still need my help?