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Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest is set to have turned on an hour ago and heat to 67. The nest says the temp is 61. The heat is not running but it says it will reach 67 in 1.5 hours. It does not respond and start the furnace when I turn up the temp to 70 or 75. We have owned it...
Hey Kate, we’ve duplicated your thread to the main one here [hyperlink thread]. You’ll receive all updates on this issue on the main thread and we recommend updating and checking this thread when needed.
The Google Home App is far inferior to the Nest App. I have 2 homes using the Nest App and have never had an issue, now I have a thermostat that is required to use the Google Home App and I’ve had nothing but problems. The thermostat hasn’t learned a...
My HeatLink has died. I have no way to control my heat. How do I fix?
Background: We have 2 Nest Learning Thermostats (#1 upstairs, #2 downstairs). Both were installed earlier this year when our custom home was built. I bought them new and provided them along with Nest Detects. Both worked well for 3 months.3 weeks ago...
My nest thermostat wasn't working last night it said low battery then to no power then to no connection! So, my dumb self-reset it to factory settings! Now it is stuck on " CONTINUE SETUP IN THE GOOGLE HOME APP" I have tried to add a new home but sti...
Hi there, I have an open case file with the Nest support team (dating Dec 5). The support email said a link would be sent to me to order a replacement thermostat, but I never received it. Despite an email from me on Dec 21 and January 2, I have not h...
It heats up to the thermostat set temperature (let's say set to 19.5, then it heats up to 19.7), stops, and only turns on again when it drops below 19.5 degrees. -Sometimes it remains on, keeping the temperature at 19.3 all day without turning off.Ho...
My best has worked fine, now it will not even power up, put good batteries in it
Is there a fix to this? I saw an old blog that says you can only have the Nest model G4CVZ on the Google Home app. If that is the case, then I want to remove the new "home" that this new thermostat is running on the Nest app. How can I get it off my ...
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