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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

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Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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  • 5 kudos

Nest Thermostats

The Google Home App is far inferior to the Nest App. I have 2 homes using the Nest App and have never had an issue, now I have a thermostat that is required to use the Google Home App and I’ve had nothing but problems. The thermostat hasn’t learned a...

CharlesB1 by Community Member
  • 51 Views
  • 1 replies
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Nest Learning Thermostat Replacement Issues

Background: We have 2 Nest Learning Thermostats (#1 upstairs, #2 downstairs). Both were installed earlier this year when our custom home was built. I bought them new and provided them along with Nest Detects. Both worked well for 3 months.3 weeks ago...

jcrowthers by Community Member
  • 208 Views
  • 10 replies
  • 1 kudos

Nest thermostat stuck on CONTINUE SETUP IN THE GOOGLE HOME APP

My nest thermostat wasn't working last night it said low battery then to no power then to no connection! So, my dumb self-reset it to factory settings! Now it is stuck on " CONTINUE SETUP IN THE GOOGLE HOME APP" I have tried to add a new home but sti...

ahmadg3 by Community Member
  • 157 Views
  • 4 replies
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My Nest thermostat sometimes operates in this manner:

It heats up to the thermostat set temperature (let's say set to 19.5, then it heats up to 19.7), stops, and only turns on again when it drops below 19.5 degrees. -Sometimes it remains on, keeping the temperature at 19.3 all day without turning off.Ho...

w3 by Community Member
  • 62 Views
  • 1 replies
  • 0 kudos
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