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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4660 Views
  • 0 replies
  • 5 kudos

Nest thermostat saying please reattach to base

I had my Neat thermostat working perfectly for 8 months and then suddenly out of the blue the wifi connectivity stopped working. I connected with the support team and followed all the resolution steps but still didn’t work. Support team ordered a rep...

Mansavig by Community Member
  • 193 Views
  • 4 replies
  • 0 kudos

Error 74 on nest gen 3 with my heat pump

I was changing my Nest out and when I rewired it I get an error e74. I have a heat pump and six wires. Yellow in Y, Green in G, W in W2/aux, red wire is in Rh and blue in C. What am I doing wrong?

Raedler6 by Community Member
  • 60 Views
  • 1 replies
  • 0 kudos

Nest Thermostat Scheduling on App

I installed a NEST thermostat using the NEST app a few years ago and set a schedule.I went to the App now to make adjustments it redirected me to Google Home. I am able to access the Thermostat in Google Home (on the app on my phone) but the schedule...

KevinL by Community Member
  • 91 Views
  • 1 replies
  • 0 kudos

Nest Thermostat defrost cycle on OB wire

Hello, just had our Nest 3rd Gen Learning thermostat installed. Have been assured that the OB wire will let Nest control the defrost cycle on a 2-stage all electric heat pump system. Is this correct? All control boards in the hvac system are fairly n...

Nest Thermostats no longer supported in Google Home

I have two Nest Thermostats in my home and they were both working fine and could be seen and adjusted from the Google Home iOS app. Some period of time has passed and when I went in to make some adjustments, they now both appear as numbers and offlin...

QQQQ2day by Community Member
  • 74 Views
  • 1 replies
  • 0 kudos

Nest thermostat

Hi I have a nest thermostat that was working fine until it got very cold and received a E 7 error then a E 74 error after charging the battery. Help on this issue Thanks

Bs4 by Community Member
  • 61 Views
  • 1 replies
  • 0 kudos

Nest Heat link has stopped working

Hi, my Heat Link has stopped working after about 3 years. I checked the breakers and switches at the location, to make sure nothing has tripped. The boiler works just fine for hot water.I also tried to power cycle the Heat Link. I turned the power to...

Edwso by Community Member
  • 57 Views
  • 0 replies
  • 0 kudos
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