06-21-2022 11:41 AM
The Nest energy/usage history on the iOS app has the incorrect day of the week for each days usage. For example, I manually set the thermostat to 80 on Sunday at 8pm, however the history on the app shows that was done on Saturday at 8pm.
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06-26-2022 03:50 PM
Hi NestUser88,
Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this. To isolate the issue, could you check the address set on your Google Home app to make sure that it's following the correct time zone? You can click on this link to see how.
Thanks,
Edward
06-26-2022 03:50 PM
Hi NestUser88,
Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this. To isolate the issue, could you check the address set on your Google Home app to make sure that it's following the correct time zone? You can click on this link to see how.
Thanks,
Edward
06-29-2022 02:32 PM
This fixed it. Originally I only had my ZIP code set, but after I added my State it corrected the dates. I changed it in the Nest app.
06-29-2022 03:02 PM
Hi NestUser88,
Thanks for the update. I'm glad to know that you were able to get it fixed. I suggest observing it for now and let us know if anything comes up.
Thanks,
Edward
07-02-2022 03:19 PM
Hi NestUser88,
It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.
Thanks,
Edward
07-03-2022 03:33 PM
Hi NestUser88,
Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward