cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest history in app has incorrect day of week

NestUser88
Community Member

The Nest energy/usage history on the iOS app has the incorrect day of the week for each days usage. For example, I manually set the thermostat to 80 on Sunday at 8pm, however the history on the app shows that was done on Saturday at 8pm. 

1 Recommended Answer

EdwardT
Community Specialist
Community Specialist

Hi NestUser88,

 

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this. To isolate the issue, could you check the address set on your Google Home app to make sure that it's following the correct time zone? You can click on this link to see how.

 

Thanks,

Edward

 

 

View Recommended Answer in original post

5 REPLIES 5

EdwardT
Community Specialist
Community Specialist

Hi NestUser88,

 

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this. To isolate the issue, could you check the address set on your Google Home app to make sure that it's following the correct time zone? You can click on this link to see how.

 

Thanks,

Edward

 

 

This fixed it. Originally I only had my ZIP code set, but after I added my State it corrected the dates. I changed it in the Nest app.

EdwardT
Community Specialist
Community Specialist

Hi NestUser88,

 

Thanks for the update. I'm glad to know that you were able to get it fixed. I suggest observing it for now and let us know if anything comes up.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi NestUser88,

 

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi NestUser88,

 

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward