Nest learning thermostat low battery message

[Ninacolada821]

My thermostat is off-line on the app and says low battery I did not think there was a battery  how to fix so will work on app 

[David_K]

Nest thermostat uses the voltage from your system’s wires to keep its internal battery charged. If the power to your system is switched off or there’s a blackout, the battery has enough capacity to keep working for a while but if not charged the battery will eventually drain. 

Depending on the light colour, follow these steps:

Troubleshoot when your thermostat won’t turn on - Google Nest Help

[EdwardT]

Hi folks,

@David_K, thanks for the help!

@Ninacolada821, how's it going with your Nest Thermostat? Still need our help?

Thanks,

Edward

[EdwardT]

Hi Ninacolada821,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[EdwardT]

Hey Ninacolada821,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward