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Nest learning thermostat will not turn on AC

rgaila
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: H Stevens  

 

We installed our Nest thermostat a few weeks ago and it has been working as we expected it to. C wire is connected, firmware is up to date.

 
Today the thermostat will not turn on the AC despite the temperature in our house exceeding the cooling temperature we set the thermostat to. I reduced the temperature on the Nest to 75 from 76 around 6 hours ago and made many small adjustments within the last hour. When the temperature is first changed it provides a countdown from 2:30 before stating that it will be 2+ hours to reach the target temperature. Unfortunately, it never turns on my AC, so the 2+ hour timeline never changes. It is now 86 degrees in my house. The AC unit is fine. How do we correct this???
2 REPLIES 2

LakelandLady
Community Member

I have the same issue. Did you ever get it resolved?

jrs
Community Member

New nest thermostat will not turn on