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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23724 Views
  • 0 replies
  • 8 kudos

Nest not recognizing AC unit

The app only shows my heating and fan. It does not show my cooling equipment. I confirmed the wire to the AC unit has power. I have been with two different agents who helped me check all the wiring and verify that and confirm it’s correct as well as ...

Cooperjd by • Community Member
  • 252 Views
  • 1 replies
  • 0 kudos

Replacement offer - Tado thermostat

I received an email telling me support for my Nest thermostat will be discontinued. Google are offering a discount on a Tado thermostat. The email did not tell me how long this offer is open for. As I still have five months to go before support disco...

newbreeze by • Community Member
  • 618 Views
  • 0 replies
  • 0 kudos

New home and Nest thermostat issues

I have just moved into a new home. The previous owner left the Nest thermostat behind for us, but it is connected to their Nest account. I have gone into Settings-Reset but there is no option to reset 'Account Connection'. I also cannot for the life ...

Bigweed by • Community Member
  • 260 Views
  • 1 replies
  • 0 kudos

Thermostats

The eco mode won’t turn off, and the house gets very hot — my dog is suffering when I’m not home.

Disapoearing from the app

Not having any connectivity or wifi issues, my issue isn't listed. I have had my thermostat a couple years now, and about 3 months ago, it just disappeared off my nest app. I uninstalled it from the app and reinstalled it again just a week ago and no...

Trouble connecting to Nest Thermostat when not at home

My new next is connected to my home Wifi (Starlink) and I have been able to control it remotely when I am also conntected to the Wifi at home, However, when away from home, the Google Home app tells me that the Nest is offline. Is there something tha...

Nest 3rd Gen Thermostat flashing orange and green light

Worked fine for a year then stopped turning on cool air. Blows hot. Had A/C guy out and it isn’t the system, it’s the Nest. It flashes an orange then green light when this is happening. Last time, I did a factory reset and it worked for another month...

Krreedy by • Community Member
  • 310 Views
  • 1 replies
  • 0 kudos

DISABLE ECO MODE

Eco mode is the most asinine feature that WILL NOT GO AWAY. I have spent hours on the phone with google “support” on several different occasions, disabled and changed every possible setting that would lead to eco mode kicking on, and this little **bl...

Sp07 by • Community Member
  • 3002 Views
  • 16 replies
  • 2 kudos
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