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Nest Thermostats

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Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 16156 Views
  • 0 replies
  • 6 kudos

Pairing temperature sensor (Gen1) to Nest learning Thermostat

I wonder if someone can help me. I’m having problems associating a 1st Gen temperature sensor to a Nest Learning Thermostst 3rd Gen. In the Nest App I’ve been able to add the sensor but I can’t work out where/how I can associate it to the Thermo.

TimM1 by • Community Member
  • 782 Views
  • 13 replies
  • 0 kudos

Nest Thermostat is not firing boiler

I have two Nest Thermostats and both have been behaving very strangely in recent times. Nest Thermostat 1 :Sporadically it will not initiate the boiler startup if the temperature falls below a certain temperature. This had been resolved by simply reb...

Free nest power connector for C wire unavailable

Hello. Recently purchased the nest thermostat and while I’m installing the wires right now, I came across a message that it needs a power adapter for the C wire on the app. After clicking the link on the google home iOS app, a new window popped up wi...

Henry124 by • Community Member
  • 1446 Views
  • 18 replies
  • 1 kudos

Resolved! Nest thermostat with fibrus and eero routers

I have had fibrus super fast broadband fitted a few months back and since then I can’t get the nest app to talk to the thermostat when 5ghz is enabled in my router. When I set the heating nothing happens or sometimes the nest app says it can’t connec...

Duck90 by • Community Member
  • 1385 Views
  • 16 replies
  • 0 kudos

How to connect existing Nest to my my account

I just moved into a house with Nest Thermostat system and Smoke detectors - I do not know how to set it up and switch it to my account. I tried to reset it, but it still says that it is links to another account. How do I connect it to my nest connect...

SreyNy by • Community Member
  • 329 Views
  • 1 replies
  • 0 kudos
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