Nest not connecting to App

[Topshotmx8]

Had set up nest with app when we got device 6 months ago. All worked well until one day it disconnected itself from our Google home mini. I had to set up device on the app again, but only a day later it had removed itself completely from the Google home app. Now I cannot add it again and get the message "error, unable to start device pairing. Configuration not available ". I've rest the nest completely as well as the network settings. I've cleared the cache on the Google home app and neither work. Any help appreciated! Thanks

[Topshotmx8 · Accepted solution]

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@Topshotmx8 wrote:

Had set up nest with app when we got device 6 months ago. All worked well until one day it disconnected itself from our Google home mini. I had to set up device on the app again, but only a day later it had removed itself completely from the Google home app. Now I cannot add it again and get the message "error, unable to start device pairing. Configuration not available ". I've rest the nest completely as well as the network settings. I've cleared the cache on the Google home app and neither work. Any help appreciated! Thanks

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OK, got it working. Had to add back to nest app 1st!

[GarrettDS]

Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS