cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest not connecting to Wi-Fi but nest working as system is cooling

Isj4g1
Community Member

Nest not connecting to Wi-Fi 

thermostat is working with home cooling 

3 REPLIES 3

EdwardT
Community Specialist
Community Specialist

Hi Isj4g1,

 

Thanks for reaching out. I'm sorry to hear that you're having an issue with connecting your Nest Thermostat to your Google Wifi. I'd love to know more about this and I have a few questions:

 

  • How far is your Nest Thermostat to your Google Wifi?
  • Are you getting any messages?
  • Are there any other devices that you're also having issues with connecting to your Wi-Fi?

Looking forward to your response.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi Isj4g1,

 

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi Isj4g1,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward