12-10-2021 07:03 AM
Just installed a 3rd gen Nest thermostat and heat link. All wired up correctly and heating works fine when controlled be the thermostat but the hot water is constantly on but the thermostat says the hot water is off. Could anyone please help?
it’s a system boiler feeding a mega flow cylinder with heat & HW valves and a cylinder stay.
12-13-2021 07:16 AM
Hi there,
This might be because of the Bacteria Prevention feature. It's on by default and when you first install the thermostat it will heat your hot water. If you're still experiencing the same issue, let me know.
12-18-2021 07:04 AM
Hi, I wanted to check in.
Do you need any further assistance? If so, make sure to let me know.
01-07-2022 04:15 AM
Hey there, I haven't heard from you in a while so I'll be locking this thread. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community. Thanks, AlexD.