Nest : please attach to base

[Alexis22]

I have had my nest for a year but this winter it is not working. It randomly states please attach to base and will shut down to save energy at random times. In the middle of the night it some how got detached from the base and i woke up to 50F while its 11F outside. This not okay. I would like some answers as to why this would happen and how to fix it. I obviously have tried reattaching it to the base, that is not working.

[Elm18]

Any luck getting this fixed?  I had the same problem.  Went to bed last night and I turned up the temp because it was got very cold and I wanted the house to stay at 65.  Woke up this morning and it was 50. Nest was off with red light blinking.  I had to short the wires to get my boiler heating again.  I charged on USB and I get message "Please attach the display to its base"  When I attach it tells me to remove and reattach. I tried resetting a few times.  Any ideas?

[Alexis22]

I charged it using a USB for about 7 hours and that fixed the problem. It was so dead that it would alternate between 'shutting down to save power and 'please attach the display to its base". I did fidget with some of the wires to make sure they were as flat as possible, but I still don't understand how it became detached from the base. It has been working fine for about a week now. Best of luck with your nest.

[Akhileshrao]

Same issue here. Any fix?

[Tipwynn]

Having the same issue. Anyone can help?

[Naz_]

I am having same issue. While on usb charge, it says attach to base. When I attach it to base, nothing happens and tapping won’t turn on. it’s low 50’s inside. Any help would be appreciated.

[Elm18]

@Naz_ 

I had no luck getting this fixed.  I was going to order a replacement battery but the reviews were horrible. Someone suggested I get an alternate power source for the next but I did not do this.  I broke down and purchased another wifi / programmable brand thermostat.  Nest is off my list.  I honestly don't think it saved me much money if you compare it to the cost.  If you do solve the problem please follow up here.

[Tipwynn]

Any fix?

[Elm18]

Not yet..  Its very frustrating.