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Nest sensor

JKas9
Community Member

We have two thermostats in our house due to two zones. Upstairs we have the nest thermostat e and we wanted to add a temperature sensor in my son's room. The sensor can only be set up through the nest app but the thermostat can only be set up through the home app so the se sorry can only recognize our downstairs original nest thermostat so it won't kick on the right zone when needed to regulate my son's room temp. Is there any way around this or can we just not use the sensors?

7 REPLIES 7

Richardsatx
Community Member

I am having the same issue.  Did you figure out a solution?

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

Thanks for reaching out. You should be able to set up your Nest Thermostat E on the Nest App. Are you getting any messages when trying to set it up? If you haven't yet, please check this link to learn more about this.

 

Thanks,
Edward

JenniferV
Community Specialist
Community Specialist

Hello there,

 

Thanks for the help here, Edward.

 

JKas9 and Richardsatx, how's it going? Still need help?

 

Regards,

Jennifer

JKas9
Community Member

No.  It makes you use the Google home app. I'm well aware of how to download and install things on the different apps. The issue is certain nest products force you to use the Google home app or the nest app. It's dumb

Markjosephp
Community Specialist
Community Specialist

Hi JKas9,

 

Thanks for clarifying and I'm sorry for the confusion.

 

It appears that you have the Nest thermostat (mirror finished), which can only be added and controlled via the Google Home App. Temperature sensors are yet to be compatible with the type of Nest thermostat you have. To learn more about Nest temperature sensors, have a look at this article and let us know if you need more help.

 

Best regards,

Mark

Hi there,

 

I hope you've got the answer you're looking for. If you're still in need of any assistance, feel free to let us know.

 

Thanks,

Mark

Hi there,

 

Chiming in to check if you have additional questions or concerns as we will be locking this thread in 24 hours.

 

Best regards,

Mark