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Nest stuck in software update

Krista1
Community Member

We have a 3rd gen Nest thermostat & it has been “software updating” for over 14 hours - indicated by the green blinking light and black screen. The reset, push and hold for 10 seconds, does nothing. This seems like a fairly common issue given other support threads, but there is no posted fix. We live in Texas and it is over 100 degrees every day. Please help asap. Thanks! 

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