Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Heatlink error h72
Come home from work to see error code h72. On the thermostat. The boiler is still working . But there are no lights on the the heatlink. I've reset the boiler and the thermostat and also reset the power supply, yet there is still no lights . It was w...
Eco isn’t working
I’ve been holding on to a Nest Learning Thermostat i got at Costco a few years ago and finally had it installed. I’ve had one before in a different house, so I know how they work. I’m realizing 3 days later that a couple wires must be switched. When ...
Nest E Heatlink
Hi. My nest app says that the Heatlink is offline with no contact for 8 days. There are no error messages in the app or on the thermostat screen. Restarting the Heatlink & replacing the batteries hasn't worked. There is no light showing on the Heatli...
Is Nest Sense going away?
Ok, I'm a bit confused. I understand the security software is being replaced, but I am trying to find out if the Nest Sense for my thermostat is being replaced, I saw the message "Starting September 29, 2023, all Works with Nest connections will stop...
Rush Hour unenroll
I saw Markjosephp close and "move" a thread, but he failed horribly like he needs a learning moment. Did anybody have any luck with the Communist **bleep**e-heads at Google or SDGE to get their thermostat unenrolled? That other puke of a chick was ju...
Nest flashing
Nest thermostat keeps flashing red and green. The green flashes then a White House, which flashes off, then returns before turning off - it then flashes red and says the thermostat is restarting back in a bit then flashes red and just keeps recurring...
Nest dial not working
My Nest suddenly stopped having functionality of the dial. The face lights up but I can't rotate to items.
